Skip to main content

Cyrenians Customer Service Academy September 2017

27 September 2017

Cyrenians Customer Service Academy - September 2017

Great opportunity for people aged 18 or over who are unemployed, not in education or on the Work Programme, are living in Edinburgh and interested in get a job in the Customer Service.

Delivered through Skills Development Scotland Employability Fund. Cyrenians Market Led Training are delighted to announce a Customer Service course aimed at giving participants the knowledge, skills and confidence to pursue a career within customer service - a sector of growth within Edinburgh.

The course consists of seven days of training followed by a two-week placement with an interview at the end. We will cover a range of skills including customer service, communication skills, visual merchandising, successful selling, team-work, personal effectiveness and professionalism. The course also includes REHIS Elementary Food Hygiene which is a certified, industry recognised qualification. The course is open to people living in Edinburgh who are unemployed, not in education and are looking to develop a career in Customer Service. The course will also cover effective communication skills and personal effectiveness as well as employability skills such as CV development, interview skills and completing application forms.

The course is well established, employers recognise and trust the learning graduates take from the course and we have an excellent record of previous graduates moving into employment directly from the course.

It is a seven-day course, delivered at The Recruitment and Skills Centre at Fort Kinnaird, followed by a two week work placement, with a recruiting employer, and an interview. Course dates: Monday 18th - Wednesday 27th September

To make a referral or for further details please call Mark Diver on: 0131 475 2435/07855 229 838 or email markdiver@cyrenians.scot