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Trainee Workshop Engineers/Installers - 2 posts

28 March 2018

Contract:

Permanent

Salary:

£14,665 per annum

Employer:

Capital Document Solutions is Scotland's largest independent supplier of office equipment and document solutions, with over 200 employees working out of Edinburgh, Glasgow, Aberdeen, Dundee, Inverness and Shetland.   We provide print and document solutions tailored to specific business needs to a large customer base, with offices and premises throughout Scotland.  

As the major Scottish dealer for market leaders Ricoh, Konica Minolta, HP and Canon, we work closely with our customers to achieve significant reductions in their operating costs through our managed print services and at the same time, help them to reduce their carbon footprint.  We are a leader in our field and also one of only 8 approved Scottish Procurement public sector suppliers.  Our reputation in the industry is second to none and has been established over the years by our highly trained staff.  Capital has grown significantly since being established in 1979 and acquired Highland Office Equipment in 2013. We are an ISO 9001 (Quality) ISO 14001(Environment), ISO 27001 (Data Security) and Cyber Essentials (Data Security) accredited company

Work Environment: 

Mainly based in the Edinburgh HQ workshop on McDonald Road, the job will develop across two main roles: 

  • Training on all aspects of the devices in the workshop, including the addition of associated software
  • Delivering and commissioning the devices in clients' premises.  

You will work 37.5 hours a week, Monday to Friday.  Progressive basic salary as you complete training levels. Generous 33 days' holiday (increasing to 36 days after 2 years' service and 38 days after 5 years), including public holidays. Auto enrolment into the company pension scheme after 3 months. Clothing and safety equipment provided.

What might a day in this job look like?

  • Shadowing and assisting /learning from the more experienced engineers
  • Building and repair machines
  • Installation of devices into clients' premises  
  • Fault find and decomission or refurbish devices
  • Loading and driving vans
  • Checking the installation access and site 
  • Liaising with the clients.

What will I learn?

  • Training will be geared towards achieving an SVQ Level 3 in Engineering Maintenance (Electronics). Attending day release at a local technical college will be required. 
  • Career progression beyond gaining the SVQ, which typically takes 3-4 years to complete, could lead to opportunities, as they arise, depending on aptitude, as follows:  field maintenance engineer, helpdesk engineer, IT software support/ solutions engineer or even a move into a sales executive position. Equally, you may develop to become a senior member of our Workshop team.  Our management team in Service have generally started out as junior or trainee engineers.
  • Full training will be given to service, customise, commission and refurbish top-ranked multi-functional printer/ copier/ scanning devices.
  • Health & Safety and environmental training.

What Qualifications / Qualities are required?

  • No previous experience of digital office equipment is required, but you should have a keen interest in electronics/electro mechanics, and the ability to interpret colour output from a black to colour printer/photocopier
  • You should have a clean driving licence to take your turn driving the Luton vans, with ideally at least a year's driving experience under your belt.  A driving assessment will be undertaken for each trainee beforehand and you will initially be accompanied by more experienced engineers.
  • Our reputation is built on excellent customer service and "can do" should be a natural part of your make-up, whether you are engaging with clients, suppliers, colleagues or the public.  
  • Attitude is as important as the skills that you bring to this role.  We aim to grow our business through growing our people and our vision statement is: to continuously strengthen our business and be proud of all that we are and do.  To be successful, we will expect you to demonstrate personal values that match our company culture of integrity, responsibility, care and openness.
  • Our engineers also load the devices on and off our Luton vans, for which you will require a good level of physical fitness, particularly to deal with more complex office installations.  

Closing Date:

The opportunity will close when suitable applicants have been found.

How to Apply:

To apply for this job please visit the Edinburgh Guarantee website